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Month: October 2026

Sustainable shopping trends in a retail store featuring refill stations, recycled packaging, and secondhand clothing.
E-Commerce & Retail

Sustainable Shopping Trends Shaping Retail in 2026

For about ten years, I sat in meetings where sustainable shopping trends were the slide near the end of the…

Customer retention strategies for improving customer loyalty
Customer Experience

Customer Retention Strategies That Turn Buyers Into Regulars

I have spent most of my working life building customer retention strategies, and almost all of them started with the…

Shoppers entering a retail store with promotional displays to increase store traffic.
E-Commerce & Retail

How to Increase Foot Traffic to Your Retail Store

The first question I ask any store owner who says business is slow is a simple one: how many people…

Reduce cart abandonment with a simple and secure checkout process
E-Commerce

9 Proven Ways to Reduce Cart Abandonment in Your Online Store

I have spent a good part of my career staring at checkout funnels and helping store owners reduce cart abandonment.…